PRIVACY POLICY

At Loumeo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data.

Who We Are Loumeo Breitenstrasse 17, 8153 Rümlang, Switzerland Email: info@loumeo.com

What Data We Collect When you place an order or create an account, we may collect:

  • Name and surname
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via Shopify Payments)

Why We Collect Your Data We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our website and services

Data Sharing We do not sell or share your personal data with third parties, except where necessary to fulfil your order (e.g. shipping carriers). All data is processed securely through Shopify's platform.

Data Storage Your data is stored securely on Shopify's servers. We retain your data only as long as necessary to fulfil the purposes outlined in this policy.

Your Rights Under Swiss data protection law (DSG), you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time

To exercise your rights, contact us at info@loumeo.com

Cookies Our website uses essential cookies to ensure basic functionality such as the shopping cart. No tracking or marketing cookies are currently in use.

Changes to This Policy We reserve the right to update this policy at any time. Changes will be posted on this page.

Contact For any privacy-related questions, contact us at info@loumeo.com